Day Tour From Paris Booking FAQ
Answers to common booking questions. If you have a question not addressed here please
email (
)
or call us toll free at 1-866-427-4882 (Calling from outside the USA? Click here).
I just booked online. Is the invoice I received my tour confirmation?
No. Prior to your travel date, you will receive an email with full instructions on meeting your tour guide. A tour voucher as a PDF file will be attached. This will need to be printed out as it is your actual tour ticket.
Train tickets will be sent to your American address via Fedex. There are currently no e-tickets for train bookings.
I want to do a tour tomorrow. Can that be done?
We need two to three days advance notice for bookings, as each tour accommodates only 8 people and we will need to contact the French reservation office to check on availability.
I am already in Europe. How will I get my train tickets?
Clients in Europe will have to buy their own train tickets, per our instructions, as our train bookings are set up only for American-based clients. If you ordered online, your order will be adjusted to reflect a charge for the tour only.
I have a train pass. Can I do just a tour?
Absolutely. You need only book reservations for the particular train times you need to meet up with our tour. We will instruct you as to the exact times once your tour is confirmed. Please do not book rail reservations until we notify you of the correct train times.
I don’t have a printer or email access. How will I get my voucher?
We will gladly fax your voucher and tour instructions to your hotel.
